Question 1

What are Arc 5 and Arc 7?

Accepted Answer

Arc 5 and Arc 7 are Lumio's first Google TV projectors in India. They are equipped with STR8 features like auto-focus, keystone correction, screen alignment, and obstacle avoidance. They are compact, portable, and deliver a Full HD 1080p resolution perfect for a cinematic experience. The sealed Arc Light Engine keeps dust out for lasting picture quality.

Question 2

Where can I buy the Lumio Arc Projectors?

Accepted Answer

You can purchase Lumio Arc Projectors online through Amazon India.

Question 3

Difference between Arc 5 & Arc 7?

Accepted Answer

Arc 5 features 200 ANSI lumens brightness, a single 5W speaker with two passive radiators, and low 65W power consumption—making it efficient and suitable for darker rooms. Arc 7 enhances the experience with 400 ANSI lumens brightness, a sharper display engine, dual 8W speakers with one passive radiator, better contrast, and a quieter fan. With a power draw of 120W, it delivers a richer, more refined audio-visual experience overall.

Question 4

What's the display resolution?

Accepted Answer

Both Arc 5 and Arc 7 offer a Full HD resolution of 1920 x 1080.

Question 5

What screen sizes do they support?

Accepted Answer

Arc 5: 40'' to 100''. Arc 7: 40'' to 100''.

Question 6

Can I use the Arc Projector in a bright room?

Accepted Answer

These projectors work best in dim or moderately lit rooms. Arc 7, with higher brightness (400 ANSI Lumens), handles light better than Arc 5. However Arc 5 is also usable in moderately lit rooms with picture performance depending on the room conditions.

Question 7

How to set up my Lumio Arc projector?

Accepted Answer

Unbox, and play. No mounting, no screens, no technicians required. It's that simple! With the included 'UnderStand', flip and place anywhere you wish, point to a wall, and it's instant cinema. This small angle stand gives you the liberty to project to an above eye level on a wall while the projector is kept right on your bed side table or coffee table.

Question 8

Does the projector support Netflix, Amazon Prime, and JioHotstar?

Accepted Answer

Yes, our Lumio Arc supports all the above. Netflix, JioHotstar, Amazon Prime Video, YouTube, Sony Liv, Zee5, MX Player TV, Jio Cinema, YouTube Music, TLDR, Live TV and Media player comes pre-installed — ready to stream your favorite shows and movies right out of the box.

Question 9

Do they have built-in speakers?

Accepted Answer

Yes, Both Arc 5 and 7 have built-in speakers. Arc 5: 1x5W speaker + 2 passive radiators. Arc 7: 2x8W speakers + 1 passive radiator.

Question 10

Can I use the projector as a Bluetooth speaker?

Accepted Answer

Yes, both models support BT speaker mode. Go to Settings > Projector > Bluetooth Speaker Mode to enable pairing with your external devices.

Question 11

What connectivity ports are available?

Accepted Answer

Both Arc Projectors support: 1 HDMI 1.4/2.0, 1 USB 2.0, 1 3.5mm port. Arc projectors support external storage devices such as USB flash drives, HDDs, and SSDs with FAT32 and NTFS file systems, tested up to 4TB.

Question 12

How much warranty does Lumio Arc projectors have?

Accepted Answer

Lumio Arc Projectors come with a standard 1-Year warranty. The warranty covers manufacturing defects and functional failures under normal usage.

Question 13

Do I have a service center at my location?

Accepted Answer

At Lumio, we offer a Carry-In service for Lumio Arc Projectors. With Authorized Service Centers (ASCs) available in over 200 cities, you can easily access service support by visiting your nearest ASC. To check if there's a service center in your area, please call Lumio Support or chat with us on WhatsApp at +91 72049 73629.

Question 14

How can we get in touch with Lumio?

Accepted Answer

You can reach out to us via call, chat with us on WhatsApp at +91 7204973629, or use the website chat at https://lumio.co.in/support.